Cookie policy

Book here for our best pricing

Ideal location, the room had everything we needed and was a great base. Ailsa and John were great hosts, the breakfasts were spot on and we were made to feel very welcome, will make this our first choice to stay when we come back to Newquay. Excellent value for money xx

Gaynor – score 10 October 15th 2015

How we use cookies


  1. What are cookies?


A cookie is a small text file containing small amounts of information, which is placed by a platform onto a computer or device.

Cookies are designed to assist a computer or device to remember something the user has done within that platform e.g. remembering that the user has logged in to My Trevilla Guest House, or which buttons have been clicked.

By using the Trevilla Guest House platform, you are agreeing to our privacy and cookie policies and consent to the use of cookies and similar technologies by us and our carefully selected third party partners as described in these policies. If you do not agree to such use, please see the ‘Managing your cookies’ section for details on how to adjust your settings.


  1. Why does Trevilla Guest House use cookies?


We use this information to improve our platform to offer the best experience for you, our guests. Our platform also employs cookies and similar technologies placed by our carefully selected third-party partners.


  1. Types of cookies


Cookies are available in two different formats:


First-party cookies


First-party cookies are those set by a platform that is being visited by the user.


Third-party cookies


Third-party cookies are cookies that are set by a party other than that of the platform being visited by the user. If a user visits a platform and another entity sets a cookie through that platform this would be a third-party cookie.


Our platform uses the following types of cookies:


  • Strictly necessary cookies: These cookies are essential in order to enable you to move around the platform and use its features, such as accessing secure areas of the platform. Without these cookies, services like enabling appropriate content based on your type of computer or device cannot be provided.
  • Performance cookies: These cookies collect information about how visitors use the platform, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the platform works.
  • Functionality cookies: These cookies allow the platform to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other platforms.
  • Social media cookies: These cookies are used when you share information using a social media sharing button on the platform. The social network will record that you have done this. This information may be linked to targeting/advertising activities.
  • Targeting/advertising cookies: These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with our permission. They remember that you have visited a platform and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to platform functionalities. Our marketing cookies also allow you to participate in customer surveys, giving you a chance to provide us with feedback and allowing us to further improve your online experience.


  1. Definitions of cookies


Session cookies

These cookies only last for the duration of your visit to our platform. We use session cookies to help improve your experience with us and to support key activities that you want to undertake on our platform. An example of this is in our platform booking summary, where session cookies are used to retain the detail of rooms you have chosen to book until you are ready to complete the full booking. These cookies are administered by us and none of your data is stored or retained after you have left our platform.


Persistent cookies:


These cookies are uploaded onto your computer/device and remain in place until they expire or you choose to delete them. These cookies are used for instance to measure your engagement with our platform. They allow us change and develop our platform to improve your experience with us. We may use this data to send you content around areas of interest to you. Our marketing cookies also allow you to participate in customer surveys, giving you a chance to provide us with feedback and allowing us to further improve your online experience.


  1. Do I have to accept cookies?


To make full use of the Trevilla Guest House platform experience, cookies need to be enabled on your browser; certain features will not work if you reject cookies. Cookies are used to offer a personalised experience when browsing the platform.


If you choose not to allow cookies you will still be able to browse the platform but your experience will not be as beneficial as if you have cookies enabled. Without persistent cookies (see definition above)you will not be able to book a Trevilla Guest House room or manage any existing bookings as cookies are required for these processes to be completed.

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